Remote AV & IT Support for Yachts
Experienced AVIT / ETO delivering expert tech solutions onboard and remotely.
No call-centre’s or long-wait ticket times - just a direct line and email, 7 days a week.
About Me
I'm Jake Wyborn, a remote AVIT and ETO specialist with over 9 years of hands-on experience supporting some of the world’s most advanced superyachts. I provide dedicated, flexible technical support to vessels in need of reliable AVIT expertise — without the overhead of a full-time onboard role.
After years working onboard, I transitioned to Remote ETO for the 70m M/Y Firebird, successfully leading a full AVIT refit and maintaining seamless 24/7 support. The results? Operational cost reductions, uninterrupted service, and more cabin space for hospitality staff — with excellent feedback from guests, crew and ownership.
Through TheYachtAVIT, I offer real-time access to:
AV/IT systems and integrations
Satcom and internet services
Navigation and bridge electronics
Remote troubleshooting and cybersecurity documentation
My approach is hands-on and personal. There’s no long-wait ticketing system, no call centre’s — just direct support from someone who gets to know your vessel’s systems inside and out.
Whether you're docked, offshore, or in the yard, I help keep your tech running smoothly — so you and your guests can enjoy the experience you expect.
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Direct Phone Support
Always On-Watch
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Outstanding Feedback
References to Support
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9+ Years Industry Experience
Multiple Vessels - AVIT & ETO
M/Y Firebird - 70m Feadship
1. Successfully transitioned to Remote ETO after leading a full AVIT refit.
2. Managed all AVIT systems remotely with 24/7 monitoring and rapid response.
3. Delivered cost savings and freed up a crew cabin.
4. Regularly visited for preventative maintenance and pre-guest checks.
5. Coordinated with shipyards and vendors for efficient upkeep.
6. Positive feedback from owner, crew, and guests at all times
Reference Available on Request
Recent Experience & Feedback
M/Y Naia- 73m Freire
1. Stepped into AVIT/ETO role after 10+ years of consistency onboard.
2. Managed busy yard period, resolving AVIT, bridge, and lighting issues.
3. Oversaw upgrades: paging system, crew UHF radios, and network systems.
4. Handled suppliers and contracts, securing best-value solutions.
5. Delivered high-standard support during a demanding guest season.
6. Built strong relationships with crew, officers, and guests.
Reference Available on Request
M/Y Silver Angel - 70m Benetti
1. Planned and managed a full 4G/5G system overhaul and additional VSAT antenna
2. Managed AVIT budgets, VSAT/4G subscriptions, and vendor relations confidently.
3. Trusted to lead ETO department during busy charter seasons and engineering focus shifts.
4. Delivered high-pressure guest support with excellent feedback.
5. Built strong rapport with new crew, including Captain and Chief Engineer.
6. Invited back post-COVID due to proven performance and reliability.
Reference Available on Request
Testimonials
"Jake brought a wealth of knowledge and consistency to the team. During his time onboard, the vessel underwent an extensive refit period at Feadship. His technical contributions during this time were paramount to the success of the project. His knowledge is sound and well thought through.."
Paul Harman, Captain
"Jake was additionally responsible for the overhaul of the AV/IT operations of the vessel which is now running efficiently in all areas. The results are a credit to his skills, enthusiasm and knowledge which were apparent upon his first day onboard.."
Sean Read, Captain
"He managed several projects including VSAT upgrade and fault finding on lighting and fire detection systems. His list of completed projects was extesnive and would have challenged the most experienced of ETO’s."
Stephen Cartwright, Captain
"Jake performed his duties above my expectations. He poses great dedication to his role, a self-starter who’s work approach and professional attitude gave comfort to me, the owner and charter guests that problems would be solved."
Mario Kramaric, Chief Engineer
FAQ
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Enter your name and email, and I’ll reach out within 24 hours to schedule a call. We’ll cover your technical needs, existing infrastructure, and how I can streamline your yacht’s AV/IT operations.
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Every yacht has different requirements, so pricing is flexible and based on usage. I’ll collaborate with you to establish a monthly rate that suits your operational budget, without compromising on support or service quality.
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While I primarily offer monthly support based on 6- or 12-month agreements, I’m also available for one-off issues, projects, refits, or larger shipyard planning and management. Feel free to get in touch with your specific requirements — I’ll always be upfront about whether I’m the right fit for the job.
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No problem! If you already have an AVIT or ETO onboard, I can work alongside them to provide additional support, technical backup, or remote monitoring. Whether it’s covering busy periods, offering a second opinion, or assisting with larger-scale planning, I’m here to complement your existing team.
Questions?
Drop your name, email and your question and I will get back to you within 24 hours.